how we do it
The diagram shown above ensures that Olive Solutions addresses your business expectations whilst delivering the five pillars of IT through an iterative process: Listen, Deliver, Analyse, and Optimise.
Listen
We listen to you IT requirements. How much IT will you require in the future? This may sound like a simple question but it is one of the most difficult to forecast for. Buying too much will leave you with IT that is never used, not buying enough will leave you to play catch up with your competitors. Olive Solutions matches capabilities, technology, pricing, performance levels, deliverables and time schedules to your needs.
Deliver
Following on from the listening stage we deliver flexible solutions to compliment your requirements. These solutions are built around flexible delivery and financial processes.
This stage includes all of the processes required to deliver the solution from end-to-end. Many of our competitors include only standard service quality programs and performance measurement systems. Olive Solutions include value adding aspects such as relationship management and client satisfaction integrated into our service quality programs.
Analyse
Our solutions are designed for change. They can identify and respond to changes in your business so you don’t have to.
We deal with unplanned disruptions that are unfortunately a part of nearly every new endeavour involving people and technology. Due to the perceived or real threat to the viability of your business, expectations rise significantly when such events occur.
Frequently the formal processes and tools to manage these emergencies aren’t well documented or consistently executed. We pride our selves on proactively seeking potential failures and addressing them before they occur.
Optimise
Olive Solutions provides performance measurement and feedback systems necessary to support continuous improvement. Our systems allow you to gain valuable insights that help us all to increase process effectiveness, productivity and competitive advantage.